We would like to start by saying thank you and well done to all your team. Right from our very first meeting, where you presented your product and outlined your installation strategy, you delivered on every level. Your diligent preparation ensured that the engineers and all the equipment arrived on time. The professionalism and work rate of the installers was outstanding; they were organised, polite and courteous at all times, removing 10 night storage heaters and installing 10 new radiators per day, with very minimal disruption to any of the students residing in Vellacott House. This was something we found invaluable and our tenants were very happy with the new heaters and there were no complaints about the work. The time frame for the project to be completed was 5 days, however we were very pleased when the whole project was completed a day earlier in 4 days. Our staff were all given a very comprehensive and clear training session before you left site, which gave them the confidence to look forward to managing the new heating systems in the future. Once again, thank you Northern Heating for a very professional and well run installation.
Doreen Carter, Housing Services Manager for Ducane Housing Association.
Very impressed with the radiators and fitting was very efficient. Very Good!
Mr. M. Allen
All our initial and subsequent questions were answered to our satisfaction. Much better than our old heaters. Being able to have controllable heating is the main advantage. The fitters were polite, considerate and tidy. A good company.
Mrs. J. Milner
A good survey, excellent radiators compared to my old system and I was happy with the installation. Excellent customer service and a very good whole experience with Northern Heating.
Everything about the heaters was explained to us including how they worked and all our questions were answered to our complete satisfaction. They are very cosy and we were very pleased with the installation. The lads were friendly, polite and obliging and did a very neat, tidy and efficient job. It was a pleasure to have them. I would recommend them.
Mr. A. Dixon
The initial survey was very good as are the radiators. An excellent experience!
Mrs. V. Chapman
The heating engineer was very helpful. Explained everything properly and was really understanding of my wanting to consider and think about it before going ahead. The new radiators are much easier on the eye than my previous radiators and I have more control when I want to have heating so a real improvement. They were really helpful on the day of installation, especially contacting my electricity supplier to ensure the meter was changed and I was left with everything done. Northern Heating gave me really good experience with them.
Mrs. S. Rose
During the middle of 2014 we contracted Northern Heating to replace the heating systems in a number of properties we manage. We chose Northern Heating because of their German storage radiators containing soapstone. Their radiators are slim in design, easy to install and offer a greater level of control to the home owner. They are maintenance free and guaranteed by the manufacturer for 25 years which is also of great benefit to us. Due to the soapstone within the core the radiators heat up very quickly and retain heat for a very long time. The whole process from ordering to installation was very easy and once the home owners got used to operating the new radiators everything has been great.
John Neri, Electrical Technician for Oak Leaf Commercial Services
All aspects of the product were discussed and agreed at the initial survey.
The radiators are performing excellently compared to my old system. I now have controllable heat 24 hours per day.
The fitters were efficient and cleaned up after installation.
Mr. F. Meredith
The survey was very informative and beneficial.
We were very happy with the installation. Very clean and tidy workmanship and friendly fitters.
Mr. M. Benyon
I was very satisfied with the information I was given during the survey which led me to order the heating system.
The radiators are very efficient and different class to the night storage heaters they replaced.
I was very impressed with how quickly and neatly the radiators were fitted.
I am very satisfied with everything that was done for me.
Mrs. E. Birch
The survey was very beneficial and informative and the engineer answered all my questions and went to great lengths to explain how it would all work without any hard sell.
I was very happy with the fitting which was thorough and cleaned up afterwards. Excellent service.
Further questions I asked were answered clearly and nothing seemed to be any trouble.
I would definitely recommend Northern Heating to friends and family and my daughter will be in touch.
Ms. V. Matthew
Very informative survey and the radiators are very good compared to my old night storage heaters. The fitting was excellent and the fitters were very pleasant.
Mrs. E. Tosney
Very beneficial survey and was very happy with the installation. I will be recommending Northern Heating to others.
Mr. H. Lutz
Very polite and helpful engineer for my initial survey and the radiators are performing very well. The heat is fantastic! We were very happy with the installation and the fitters were very helpful, polite and left no mess. We would defiantly recommend Northern Heating to family and friends.
Mr. D. Evans
The survey was very informative and most helpful. Everything was explained very well and I look forward to using the radiators.
Mrs. R. Halsall
Very good and informative initial appointment. Very efficient and co-operative installation team and I would certainly recommend Northern Heating’s radiators to friends of mine.
Mrs. U. Dixon
Very helpful survey which answered all my questions and put me at ease. I am very happy with the heaters and they were fitted very quickly with no mess. I will forward your details on the friends and family.
Mr. D. Parkin